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Appointments

calendarConsultations are by appointment and can be booked up to four weeks in advance.

If you require an interpreter to be present please give us at least 48 hours notice.

There is always a duty GP available. If you require urgent medical care please telephone the surgery.

Please note that if you are 10 minutes late or more for your appointment the GP will not see you so please be punctual.

Self Arrival  

If you have a pre-booked appointment with a GP, Practice Nurse of Health Care assistant, please check yourself in using our self check-in touch screen pod in the waiting room.

While you are waiting to be called in to see the clinician, you may notice a beeping sound, this is the Jayex display board which indicates which room the patient is to attend for their appointment.  You will see your name on the screen for about 10 seconds.  This is to avoid clinicians shouting across a busy waiting room for patients, which helps to keep your visit as confidential as possible.

We have daily routine telephone consultation slots available which can be useful for discussing test results and general queries. Please note these slots are booked in advance and we only offer a certain number per day.

Please ensure we have your correct contact details.

Practice Nurses

Please consider an appointment with our practice Nurse or Health Care Assistant rather than a GP. Practice Nurses and Health Care Assistants are qualified to deal with many ailments and you may be able to get an appointment sooner. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to offer the slot to another patient. Please note this can now be accomplished by texting the surgery - please follow the instructions on your mobile phone when you are notified about an appointment. 

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