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Latest News

6th November 2018 - We are currently experiencing problems with our phone lines. BT are aware of this and are working hard to resolve the issues. Sorry for any inconvenience this may cause.

IT system changes in response to new data privacy laws will change the way that patient records can be shared between different GP practices. Please see attached for more information- Privacy Notice

If you would like to know how we use your information, please see attached for some useful information- How we use your information

If you are a person who has not permitted the sharing of your patient record with other GP practices, this will prevent you from accessing week day evening and weekend appointments that are held at our Weekend Plus Hubs. SMS messages have been sent to these individuals. If you have received the text message, please reply ‘Y’ to opt in to sharing your records. If you have not received the text message and would like to share your record, please contact your local practice reception who will be able to take your consent.

For further information please visit: http://www.hammersmithfulhamccg.nhs.uk/news,-publications-policies/news/2018/04/data-protection-laws-are-changing.aspx

 

DON'T WAIT IN THE QUEUE FOR YOUR CALL TO BE ANSWERED. USE OUR AUTOMATED TELEPHONE SERVICE (PRESS OPTION 1) TO BOOK APPOINTMENTS. YOU CAN ALSO REQUEST REPEAT PRESCRIPTIONS VIA OPTION 1 BUT WILL NEED TO OBTAIN A PASSWORD FROM A MEMBER OF OUR RECEPTION TEAM.

WE ARE UNABLE TO PROCESS REPEAT PRESCRIPTION REQUESTS VIA EMAIL OR TELEPHONE. WE NOW USE A QUICKER AND MORE EFFICIENT SYSTEM CALLED ONLINE SERVICES. TO REGISTER FOR THIS SERVICE PLEASE POP INTO THE SURGERY WITH PHOTO ID OR REQUEST VIA TELEPHONE AS ABOVE.

WANT TO CHECK YOUR BLOOD PRESSURE? NO NEED TO BOOK AN APPOINTMENT JUST POP INTO THE SURGERY TO USE OUR BRAND NEW BLOOD PRESSURE MACHINE LOCATED ON THE FIRST FLOOR IN THE RECEPTION AREA. ONE OF OUR RECEPTIONISTS WILL BE HAPPY TO HELP.

Prescribing wisely
The North West London Collaboration of Clinical Commissioning Groups (CCGs) is launching two new proposals around medicines prescribing across the eight boroughs in North West London.  You can find more information here:
Medicines and products that can be bought without a prescription​ - hyperlink this to: https://www.healthiernorthwestlondon.nhs.uk/bettercare/thevision/prescribingwisely/withoutprescription 
​Requesting your repeat prescriptions​ - hyperlink this to: 

https://www.healthiernorthwestlondon.nhs.uk/bettercare/thevision/prescribingwisely/repeatprescriptions 

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